In the event of an incident (which is claimable under your body corporate insurance policy), you should contact your building manager or our Body Corporate/Strata Manager to obtain approval to initiate an insurance claim.

All claim forms, which are available from the above mentioned entities, must be completed thoroughly including all relevant information, signed and returned to the insurance manager or body corporate manager for processing, along with the originals of associated quotations or invoices. It is at the discretion of the Insurance Company, if the claim will be successful or not.

Excess: Should an excess apply to a particular policy and subsequent claim, then the owner of the unit where the incident occurred may have to pay that excess depending upon the surrounding circumstances.

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